SHIPPING AND DELIVERY


 

Shipping & Delivery

We are pleased to Offer Worldwide Shipping
All prices on the website exclude shipping fees. Your Shybexa Hair Extensions will be shipped from our facilities in California, USA.

We ship Monday through Saturday excluding Sundays and holidays.
Please allow up to 1-2 business days for orders to be processed. You will receive a tracking number after your order is shipped.

If inaccurate information for payment or address is entered when placing your order it may cause delays in processing your order.  Your order processing may be delayed an additional 3-5 days.

The risk of loss and unforeseeable damage to products ordered on this website are passed to the buyer after products are delivered to the shipping carrier.

Orders will be shipped via USPS.

 

USA DELIVERY:

USPS First Class Shipping :   3-5 business days (Excludes 1-2 business  days for processing)

Ships with USPS First Class Mail with Tracking & Delivery Confirmation

USPS Priority Shipping:  2-3 Business days ( Excludes 1-2 business days for processing)

Ships with USPS First Class Mail with Tracking & Delivery Confirmation

EXCLUDES WEEKENDS & PUBLIC HOLIDAYS or POSTAL HOLIDAYS – We are NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 1-2 business days to process the order and we cannot be held liable for USPS Guarantees.

UPS Second Day Air: 2 working days

Ships with USPS First Class Mail with Tracking and Delivery Confirmation.

 

CANADA DELIVERY :

 7-12 business days.  (Excludes 1-2 Business days for processing).

Ships with USPS First Class Mail International& Signature Confirmation

 

INTERNATIONAL DELIVERY (OUTSIDE USA) :

10-15 business days. (International customers ((outside of United States))are responsible for all  international duties, customs, and local taxes charged by your country. We are unable to advise the amount of what these fees might be. (Please contact your country’s customs office or tax agent for charges and rates on a package coming from outside of your country). These charges vary from country to country and Shybexa Hair Extensions will not be held responsible for these charges.

We are not responsible for delays caused by destination country’s customs clearance processes.

Shipping will be longer for slow-to-ship countries. Please allow 3-8 weeks for slow to ship countries such as:
Middle East (Considerably UAE and Saudi Arabia)
India
Netherlands
Russia

UAE Customers:

Please include your PO BOX, so your package is deliverable. (DHL does not ship to PO BOXES)

 

Additional Shipping Information :

In the event that the tracking information confirms that the item has been delivered to your address but you have not received your order, please contact  USPS at 1-800-ASK-USPS or USPS  1-800-742-5877 for more information regarding your package. We can’t be held responsible for packages where tracking information states that the packages were delivered to your designated order address.

Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which may include your tracking number and a link to follow the journey of your package.

EXCLUDES WEEKENDS AND HOLIDAYS or POSTAL HOLIDAYS: We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. We will not be held responsible for additional shipping charges if USPS does not meet their guaranteed shipping times.

WRONG ADDRESS DISCLAIMER:
It is the responsibility of the customer to make sure that she or he enters their address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will not
be held responsible for packages that are sent to the wrong address that the buyer has entered.

If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.

COUNTRIES WE DO NOT SHIP TO:

 

Leave a Reply